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This site is operated by a third party, not by Costco. Use of this site (and any destination sites you reach through this site) is subject to the site’s Terms of Use and Privacy Policy, rather than those of Costco.
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Customer Service 24/7
We help thousands of customers grow their business through payments. Let Elavon help yours.
Below are testimontials from actual Elavon customers.
Great Customer Service
I appreciate the fast response to my needs from my customer account manager. She was patient, kind and friendly. She listened to my needs and promptly worked until those needs were met. She is amazing. As for Elavon I have been with this company for almost two years. Thus far they have served me well. I rate them 5 stars.
Brenda Weaver
Saving Money
Actual customer not pictured
We have been with Elavon for a long time, 10 years, and we wanted to see if Elavon could save us money. We discussed pricing programs and went with Built Around You Pricing (BAY). We also discussed a call back in 3 months to make sure this program still works for us. I appreciate the call from our customer account manager. Our customer account manager is awesome. I am glad I have someone I can contact directly for assistance.
Blythe Arakawa
Multiple Locations
Actual customer not pictured
Elavon is fabulous! When we open new clinics all I have to do is email my customer account manager and she takes care of everything. Very professional and most helpful. My customer account manager makes my job easier!
Jamie Landrum
Account Manager
I want to just take a moment to let you know that my experience yesterday with my customer account manager was very positive. She was knowledgeable, courteous, professional, helpful, pleasant, and more. She is a real asset to your company and your team. Keep up the good work.
Ken Ahroni
Trust
Actual customer not pictured
AMARRA is a world-renowned fashion design house with a network of over 600 stores. We chose Elavon because of its competitive rates, excellent customer service, and transparency. When you choose a credit card processor, it’s important you pick someone you can trust
Kunal Madan
In-Person and On-The-Go
plus 12 cents per qualified
swipe or chip transaction.
Online
plus 25 cents
per qualified transaction.
Transparent member pricing
No batch, reporting, annual, or early termination fees
24/7 Customer Care and dedicated support
Safe-T security services to help protect card data
*Required Fields
*Visa/Mastercard/Discover service is sponsored through Elavon. Rates listed are for qualified card transactions. Lodging (at 1.79% plus 20 cents) payments are not eligible for the in-person qualified rate. Additional rate tiers and costs apply to non-qualified transactions. A monthly minimum charge of $20 applies when total monthly transaction fees and per-item charges are less than $20 per month. A $25 Application Fee and $4.95 Monthly Statement Fees apply for non-Executive Members. Rates and fees may change without notice. Rate and acceptance are subject to underwriting and business approval. This rate is for U.S. Costco members only. Call Elavon at 1-800-551-0951 for all terms and conditions.
†Executive Members do not pay an application fee or monthly statement fee. Non-Executive Members pay a $25 application fee and $4.95 monthly statement fee.
**Estimated savings are calculated on annual processing rates and are based on Elavon's analysis of The Strawhecker Group’s industry data survey in payment processing services as of June 2024 on net revenue from merchants of a similar size and type compared to the portfolio. Actual savings will depend on business type, card type, and manner of card acceptance and volume of transactions. Non-Executive Members pay an Application Fee and Monthly Statement Fees. Services provided by Elavon.